READY TO HELP
CALL (818) 841-3936 and THEN DIAL the appropriate extension.
REMEMBER! If you leave a voicemail during normal business hours (M-F, 8 am to 4 PM), please give us 24 hours to return your call.
Fax: (818) 841-5974
Email: info@ossnetwork.com
| Most Common Requests | Team Member | Dial this Extension |
| Appointments or Online Appointment Request Form | Phone Coordinators | 1 |
| Submit Completed Patient Forms | ||
| Refills on Prescription Medications for Orthopaedic Injuries | Orthopaedic MD or Advanced Practice Providers | 1 |
| Refills on Prescription Medications for Pain Management | Zulema | 459 |
| *Important! It takes 48 hours (2 business days) to refill a prescription. | ||
| Billing | Karina | 402 |
| Surgery Scheduling and Authorizations (by Doctor) | Team Member | |
|
Dr. Stephan Yacoubian |
Missy | |
|
Dr. Raymond Raven |
Kristine | |
|
Dr. Shahan Yacoubian |
Vanessa | |
|
Dr. Yuri Falkinstein |
Kristine | |
|
Dr. Mark Mikhael |
Missy | |
|
Dr. Chrystina Jeter |
Jose | |
| Support Services | Team Member | Dial this Extension |
| Handicap Parking | Antoinette | 431 |
| Jury Duty Form | Antoinette | 431 |
| Medical Records & Subpoenas | Rocio | 454 |
| Filing for Other Disability Benefits (Claims) | Team Member | |
|
Dr. Stephan Yacoubian |
Missy | |
|
Dr. Raymond Raven |
Jose | |
|
Dr. Shahan Yacoubian |
Vanessa | |
|
Dr. Yuri Falkinstein |
Vanessa | |
|
Dr. Mark Mikhael |
Vanessa | |
|
Dr. Chrystina Jeter |
N/A | |
| Insurance, Authorizations & Legal | Team Member | Dial this Extension |
| Worker's Compensation | Rocio | 454 |
| HMO (Healthcare Partners, Facey Medical Group) Questions and Authorizations | Melissa | 411 |
| Non-HMO Viscosupplementation (Orthovisc, Synvisc, Supartz, Euflexxa) Authorization | Becky | 436 |
| Non-HMO Diagnostic Testing Authorizations | Julie | 458 |
| Medical Legal | Melissa | 411 |
| Medication Authorization | Julie | 458 |
| More Help? | ||
| Clinic Administrator | Melissa | 411 |